FAQs

What is Pumping Hearts?

Pumping Hearts is a platform where personal trainers can be matched with the appropriate clientele according to their goals.

For the ones needing help with Fitness:

Here you can find a coach/teacher with the specialities, location and time frame you are looking for

For the Trainers:

Whether you're just starting out or have been part of the industry for a while, here you can increase your business and your exposure.

Do I have to be Certified? (for trainers)

No. While being on this site does not require certification, we still encourage you to have some credibility (ESPECIALLY CPR) to enhance your professionalism and confidence in your future clientele. Also, check with your state laws if any is required.

Do I need to pay to use this service if I am looking for a trainer?

Nope, no charge at all. Just a few account questions is all we ask for. You only pay for the service of your desired trainer/coach.

Do I need to pay a fee while selling a service as a coach?

We don’t charge anything to be part of the site. We just take 9% of each transaction (subject to change) and donate a percentage to the Jump Rope for Heart (HeartFoundation). Note: Stripe, the program that provides the funds to be processed may deduct a processing fee.

What is something goes wrong with my client/trainer?

We are only here to provide a network to connect clients and trainers. If something goes wrong, please communicate with one another or handle a dispute with your bank or Paypal. We are not responsible for fraud but will do what we can to suspend and/or permanently delete accounts.

How do I add a package?

Homepage - sign in (top right) - Click ‘Packages’ (left side) - enter Title, Description, and Price -SAVE

Who do I contact with further questions/suggestions?

We would love to hear you out! Please email pumpingheartssc@gmail.com with any suggestions or questions. We will do our best to get back to you as soon as we have an answer :) pumpinghearts.net is still a fairly new site so please be patient as we continue to progress